The minister of Trade, Industry and Investment, Doris Uzoka-Anite, announces the creation of new jobs. Credit: Charday Penn Source: Getty Images
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The minister of Industry, Trade and Investment, Doris Anite, has announced the partnership between the Nigerian government and US cybersecurity Insitute Lab Four to create 50,000 Business Processing Outsourcing (BPO) jobs such as telesales, customer service, virtual administrative assistant, marketing/social media assistant and tech/cybersecurity in the next three years.
The scheme is under the National Talent Export Programme (NATEP), which signed the MoU with Lab Four and could bring an annual influx of about $1.2 billion to the Nigerian economy.
Analysts say that the global outsourcing market was estimated at $620.381 billion as of 2020 and is projected to exceed $900 billion by 2027, with Nigeria having significant potential in supplying top-tier talent to the international service export and the outsourcing sector.
The MoU partly reads:
“The MoU being signed between NATEP and Lab Four will channel 50,000 BPO jobs to Nigeria over the next three years. “In job categories such as telesales, customer service, virtual administrative assistant, marketing/social media assistant and tech/cybersecurity.
“The jobs generated through this partnership have the potential to annually attract up to 1.2 billion dollars into the Nigerian economy through remuneration to the employed persons. “In addition to about 60 million dollars, it will provide the development of the BPO ecosystem through direct support to the individual BPOs,” Anite said.
Anite stressed that NATEP represents a significant national effort to establish Nigeria as a premier international centre for service exports, talent sourcing, and exports. She stated that NATEP is a specialised body to tackle the requirements and obstacles encountered in the talent and service export industry.
According to reports, the minister outlined the four main goals of NATEP, including generating one million service-export jobs in the next five years, boosting Nigeria’s Forex earnings and revenue, promoting economic development, and stimulating the expansion of related industries and support services.
Also, the Daily Trust report said that the partnership seeks to enhance skills and reinforce the ward brand. She said: “And as a prime location for high-quality talent. We will create an environment for the growth of the BPO industry across the country. “To enable workers to work in BPOs near their residence locations,” she said.
The national coordinator of NATEP, Femi Adeluyi, stated that the scheme would focus on the Small and Medium Enterprises (SME) sector and promised a transparent job selection process with only the most qualified candidates being shortlisted after evaluation.